Cancellation Policy

## Bookings & Payment Full payment is required at the time of booking to secure your puppy's space. Places are limited and allocated on a first-come, first-served basis. ## Health Requirements Puppies must be carried if not fully vaccinated and in good health before attending. If your puppy is showing signs of illness (such as vomiting, diarrhoea, coughing or any contagious condition), please do not attend and contact me as soon as possible. ## Equipment Please bring your puppy wearing a well-fitting harness and flat collar. Retractable leads are not permitted. Please bring a standard short lead and, if you have one, a long line (one can be provided if needed). Please also bring: * Small, high-value food rewards * A couple of toys * Water * Poo bags Please clean up after your puppy. ## Suitability Puppy Socials are designed to help puppies build confidence around other dogs, people and new environments through positive social experiences and enrichment. There will be a mixture of puppies, older dogs, adults and children present. Please ensure your puppy is comfortable around other dogs and people before attending. If you're unsure whether these sessions are suitable, please get in touch before booking. ## Attendance Please arrive on time for your session. If you are unable to attend, please let me know as soon as possible. Handlers must remain in the field with their puppy throughout the session. Smoking and vaping are not permitted within the training field. ## Cancellations & Refunds Bookings are non-refundable and non-transferable. If you are unable to attend your booked session, your space cannot be carried forward to a future date. If I need to cancel due to extreme weather or unforeseen circumstances, you will be offered either a transfer to another session or a full refund. ## Weather Sessions take place outdoors and will go ahead in most weather conditions. Please dress appropriately for the forecast and wear suitable footwear. ## Guests A maximum of two people may attend with each puppy. Children are welcome but must remain under the supervision of their accompanying adult at all times.

Contact Details