Step 1: Reach Out

You can get in touch by filling in the online form here or by emailing me directly.

Tell me a little about your dog and what’s been happening. The more information I have, the better I can support you.

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Even if you’re not completely sure you need a behaviour consultation, reach out anyway. I’ll let you know my thoughts and the best way forward.

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Step 2: Vet Check & Referral

Before we start, I’ll ask that your dog is examined by their vet and that the vet sends me a referral. This step is very important.

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I know you are keen to get moving and this feels like an unnecessary step but,  I only work with dogs who have a vet referral because I need to make sure I’m working with a healthy dog. About 80% of my caseload are dogs who are struggling with an underlying disease or illness which is why their behaviour is out of sorts. If there’s an underlying physical issue contributing to the behaviour, no amount of training alone will fix it.

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This step ensures we’re tackling the right problem safely and effectively from the start.

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Step 3: Behaviour History Form

You’ll complete a detailed questionnaire at least 7 days before our consultation.

This helps me understand your dog’s history, current routines, and everything you’ve already tried.

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During the consultation, we’ll go through it together, and I may ask you to send videos of the problem behaviours so I can get the fullest picture possible before we start.

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Step 4: The Consultation

We meet in your home, so I can see your dog in their own environment, when they’re most relaxed (or to help figure out why they aren’t relaxed).

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These consultations are long — usually around three hours — because I like to get a deep, detailed understanding of your dog’s behaviour. That’s why I schedule them during weekday afternoons at 12pm: it gives both of us a fresh head and focus.

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During the consultation, I’ll:

• Observe your dog and their environment

• Work out what’s driving the behaviour

• Put management strategies in place immediately, so everyone stays safe and your dog feels calmer

• Start building a detailed training protocol tailored to your dog.

 

Important note: For most cases, you’ll be working with me for at least three months, especially for behaviours that are long-standing or deeply ingrained. This ensures we can make steady, lasting progress.

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Step 5: Your Written Plan

Within 3–5 working days, you’ll receive a clear, personalised report and behaviour plan.

It’s written in plain English, easy to follow, and tailored to your dog and your life. I’ll also send a copy to your vet and liaise back with them if I spot anything that needs further attention, such as a check-up or medication.

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You’ll also get 7 days of follow-up support from me to answer questions, clarify any points, and reassure you as you start putting the plan into action.

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Step 6: Ongoing Support (Optional)

If you’d like continued guidance, I offer behaviour support packages.

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Ongoing support lets me:

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• Monitor your dog’s progress and adjust the plan as needed

• Provide guidance and reassurance when things feel tricky or overwhelming

• Be there for those moments when you’re unsure if it’s working or just need confirmation that you’re on the right track.

 

I’m available Monday to Friday, 9am–5pm via email/whatsapp or phone to give you clear support and guidance, especially when things feel a little hairy or confusing. You’re never left guessing - I’ll help you stay calm, confident, and on track.